Cart is empty Cookie Policy
Cookies are small pieces of information stored on your device when you visit a website. We use them in a practical way to help the website work properly, remember certain choices and understand basic website activity where this is needed.
What cookies do here
CUSTOM HOME SOCKS uses cookies to keep parts of the website working as expected and, where applicable, to remember a limited number of website preferences.
Some cookies are necessary because certain website functions would not work properly without them. Other cookies may help us understand how visitors use the website so that we can keep the site practical and easy to use.
We do not use cookies as a reason to collect information that is not needed for the operation or improvement of the website.
A small file, nothing complicated
A cookie is a small text-based piece of information that a website can store in your browser or on your device. When you return to the website, the browser can provide that information back to the site.
Cookies can be temporary or remain for a defined period. A temporary cookie normally disappears when the browsing session ends, while a stored cookie can remain until its stated expiry time or until it is removed through the browser settings.
The different types we may use
How long cookies remain
Cookie duration depends on what the cookie is needed for. We keep the periods as practical as possible rather than allowing a cookie to remain indefinitely.
Not every cookie remains for all of the periods shown above. A particular cookie will normally have its own expiry setting. When a cookie is no longer needed, its expiry period should end according to that setting.
Keeping an order working
When you browse products or use online ordering features, certain cookies may be needed to keep the shopping process working correctly.
For example, a temporary cookie may help the website remember the current shopping session, while another short-lived cookie may help keep basket information available while you continue browsing.
These functions are designed to support the order process rather than to create unnecessary information about you.
Remembering simple choices
Some website settings can be stored for a limited period so that your browsing experience remains consistent when you move between pages.
Preference information may remain for up to 12 months where a longer period is reasonably required for that particular setting.
A browser can also be configured to remove stored website information at any time.
Typical cookie information
| Cookie purpose | Typical duration | Why it may be needed |
|---|---|---|
| Website operation | Session | Helps pages and basic website functions operate correctly during a visit. |
| Shopping session | Session / up to 2 days | Helps maintain basket and order-related information while browsing. |
| Website preference | Up to 30 days | Allows a short-term website choice to be remembered. |
| Longer website setting | Up to 12 months | Allows a practical setting to remain available where a longer period is appropriate. |
| Website activity | Up to 12 months | Where enabled, may provide general website-use information for improving pages and site performance. |
The exact cookies present on the website can change when website features are added, removed or updated. Cookies that are not needed for a particular function are not required simply because the website is capable of supporting them.
You can control cookies
Most modern browsers allow you to view, remove or restrict cookies through their own settings.
- You can remove stored cookies from your browser.
- You can restrict cookies before they are stored.
- You can choose to receive a browser notice when website information is being stored.
- You can clear existing website information and start a new browsing session.
What may change
Turning off every cookie can affect some parts of an online shop. Product browsing will generally remain available, but features that depend on a temporary shopping session or stored website setting may not work in exactly the same way.
For example, basket information may not remain available between pages if the browser prevents the relevant session information from being stored.
Essential website functions may therefore require certain cookies to remain available.
Cookies are only one part of the website
A cookie itself is not the same thing as an order record. Depending on the website function being used, ordinary browsing information, order details and cookie information can serve different purposes.
We aim to use only the information reasonably needed for the website to operate, process orders, maintain basic website functions and improve the customer experience where applicable.
Cookie information is not treated as a reason to request additional information that is unrelated to the operation of the website.
Keeping the wording current
We may update this Cookie Policy when the website, its functions or the way cookies are used changes.
Any updated version takes effect when it is placed on the website. The policy is intended to describe the current practical use of cookies rather than preserve a fixed list that could become outdated.
This policy does not need to be updated merely because a cookie reaches the end of its normal duration.
A sensible approach to website operation
Cookies can change as the website changes
Website technology is not completely static. A theme update, shopping feature, security improvement, browser change or other technical adjustment can sometimes change which temporary cookies are required.
We cannot guarantee that every browser will handle cookies in exactly the same way, because browser settings and device configurations are controlled by the individual user.
We are not responsible for website functions being unavailable solely because cookies have been blocked, removed or restricted through a browser or device setting, provided that the relevant function normally operates when the required website information is permitted.
Nothing in this policy is intended to remove or reduce any rights that cannot lawfully be excluded or restricted.
Simple, useful and proportionate
We do not want cookies to become more complicated than the website itself. Our approach is to use them for practical website purposes, keep their duration defined and avoid keeping information for longer than is reasonably needed for the relevant function.
If a cookie is required for an essential part of the shopping experience, it may remain active while that function is being used. Where a cookie is only useful for a temporary preference, its duration is kept shorter.
This keeps the website experience straightforward while allowing the underlying website functions to operate normally.
Website operator
Cookies should simply help the website work.
We keep cookie use practical, give cookies defined time periods and use them where they serve a genuine website function. Essential website features may require cookies, while temporary preferences and other applicable information are kept only for the period reasonably needed for their purpose.